Privacy Policy
Privacy policy of the Tuna Group website.
1. Purpose and Scope
This Privacy Policy sets out the principles regarding the protection of the privacy of users visiting the tunagroup.com.tr website (the "Site") operated by Tuna Group (Tuna Mühendislik, Oflaz Elektrik Enerji and Tuna Lift). By using the Site, you are deemed to have accepted the practices described in this policy.
2. Information Collected
Two types of information may be collected during your visit to our Site:
- Information you provide directly: Name-surname, phone, e-mail, message content and service preference information shared via the Get a Quote and Contact forms.
- Automatically collected information: IP address, browser type, pages visited, date/time of visit and usage data collected through cookies.
3. Use of Information
The information collected is used solely for the following purposes:
- Responding to and following up on your requests and applications
- Measuring and improving our service quality
- Ensuring the secure and uninterrupted operation of the Site
- Fulfilling legal obligations
Your information is never sold, rented or shared with third parties for marketing purposes under any circumstances.
4. Third-Party Services
The following third-party services are used on our Site to improve the user experience:
- Google reCAPTCHA: Used to prevent misuse of forms; subject to Google's privacy policy.
- Google Maps: Used to display our office locations.
- Google Fonts / CDN services: Font and library files are loaded for the visual integrity of the Site.
These services may use their own cookies; please see our Cookie Policy for details.
5. Data Security
Industry-standard technical and administrative measures are applied to protect your personal data against unauthorised access, loss, misuse or alteration. Form submissions are transmitted over an encrypted connection (SSL/TLS); access to the data is restricted to authorised personnel only.
6. Linked Websites
Our Site may contain links to third-party websites. Tuna Group is not responsible for the privacy practices of these sites; we recommend that you review the privacy policies of the relevant sites.
7. Children's Privacy
Our Site is not directed at users under the age of 18, and no personal data is knowingly collected from persons under 18.
8. Changes to This Policy
Tuna Group reserves the right to update this Privacy Policy at any time. Updates take effect on the date they are published on this page. Significant changes will be announced on the Site.
9. Contact
For questions and requests regarding our privacy practices, you can reach us at bilgi@tunagroup.com.tr or by phone at +90 332 249 20 09.